About Us
Established in 2019, Explore Plus Travel & Tours has quickly become a leading travel agency in Zimbabwe. We are renowned for our innovative approach, unwavering commitment to quality, exceptional service, and value for money. Our strong relationships with major airlines, consolidators, tour operators, hotels, and accommodation providers enable us to offer unparalleled travel solutions. As a respected and proficient agency in Southern Africa, we excel at sourcing competitive airfares to local, regional, and international destinations worldwide. Complementing our excellent flight deals, our extensive network of accommodations allows us to provide affordable rates at exceptional properties in cities and resorts globally. Our dedicated tours department ensures seamless and safe travel experiences from arrival to departure. All of this is made possible by our highly qualified and dedicated team, who are passionate about serving our valued clients.
~~ About Us
Unforgettable Experiences Await:
Exceeding Expectations: We consistently strive to surpass our customers’ expectations, delivering exceptional service and personalized attention.
Dedicated Customer Care: We offer attentive customer care, addressing every need from arrival to departure, ensuring a smooth and stress-free travel experience.
Customer-Centric Approach: We prioritize our customers’ needs, providing the best value for their travel investments.
Continuous Improvement: We value customer feedback and use it to drive innovation & address any concerns effectively.
Transparent Pricing: We operate with complete transparency, providing clear pricing with no hidden costs or false promises.
Showcasing Zimbabwe: We are passionate about sharing the beauty and wonder of Zimbabwe, creating lasting memories for our visitors.
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Our Core Values
Empowering Communication: We believe in open communication, empowering our customers, partners, and employees to share ideas and information freely.
Responsible Tourism: With courage, integrity, and a deep appreciation for nature, we are committed to promoting eco-tourism and responsible travel practices.
Customer Satisfaction: We offer our products and services at competitive prices, prioritizing customer satisfaction above all else.
Employee Growth: We invest in the continuous learning and development of our employees, fostering a culture of growth and enhanced hospitality.
Respect and Accountability: We treat all our customers with the utmost respect and honesty, taking full accountability for any inconvenience that may arise from our services.
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Our Comprehensive Travel Services:
Explore Plus Travel & Tours offers a complete range of travel services to meet all your needs:
Air Ticketing:
(Domestic, Regional, and International): We strive to secure the most direct and cost-effective flight schedules and routings available. We offer special fares as a cost-saving measure and provide two to three flight options to empower you to make informed decisions.
Airport Transfers:
We arrange discounted airport and hotel transfers locally, with special rates for groups. We partner with leading car hire companies and private transfer providers locally and internationally.
Conference Facilities:
We coordinate conferences for groups of all sizes, both within and outside Harare, partnering with reputable hotels and lodges equipped for such events. We consider your preferences and arrange conferences at your chosen venue, ensuring access to necessary equipment.
Corporate Group Discounts/Incentives:
We negotiate special rates and volume discounts with preferred airlines for large groups traveling together. Groups of 10 or more adult passengers qualify for special rates, which we negotiate with the airline based on availability.
Hotel and Lodge Reservations:
We maintain strong relationships with hotel chains throughout Zimbabwe, Southern Africa, and worldwide. Our negotiated contract rates with leading hotel groups enable us to provide competitive offers year-round.
Tours and Safari Packages:
Our dedicated tours department organizes exceptional and unique adventure tours and safaris. We create tailor-made itineraries to suit both luxury travelers and those seeking adventure experiences. We also offer visa processing and application assistance. Our specialized services include game viewing, beach holidays, archaeological site visits, cultural safaris, fishing packages, flying safaris, and roof tent camping (with self-drive or driver/guide/chef options).
Leisure, Business, Incentive, and Corporate Travel Packages:
We specialize in all-inclusive travel packages worldwide, covering airline tickets, accommodations, airport transfers, and meals. These packages are ideal for both family and business travel.
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Our Commitment to Excellence:
Document Delivery: We offer free document delivery (tickets, invoices, hotel vouchers) to your Harare offices and via email to offices outside Harare.
Discounts and Travel Tracking: We provide discounts on travel and tours whenever possible and monitor your travel progress to ensure your safety, comfort, and satisfaction.
Group Discounts and Rates: We offer attractive group discounts and rates for groups of 10 or more travellers.
Flexible Credit Facilities: We create and negotiate flexible credit arrangements for our corporate clients, facilitating their travel planning.
Cost-Effective Solutions: Our tours and travel consultants are dedicated to finding the most cost-effective fares and rates in the market, including group rates.
Special Conference Services: We offer special conference rates for hotel bookings, meet-and-greet services, airport transfers, and car hire.
~~ About Us
Our Commitment to Excellence:
Document Delivery: We offer free document delivery (tickets, invoices, hotel vouchers) to your Harare offices and via email to offices outside Harare.
Discounts and Travel Tracking: We provide discounts on travel and tours whenever possible and monitor your travel progress to ensure your safety, comfort, and satisfaction.
Group Discounts and Rates: We offer attractive group discounts and rates for groups of 10 or more travellers.
Flexible Credit Facilities: We create and negotiate flexible credit arrangements for our corporate clients, facilitating their travel planning.
Cost-Effective Solutions: Our tours and travel consultants are dedicated to finding the most cost-effective fares and rates in the market, including group rates.
Special Conference Services: We offer special conference rates for hotel bookings, meet-and-greet services, airport transfers, and car hire.